How to Fix NET::ERR_CERT_REVOKED_Certificate Error in Chrome and Firefox?

The NET::ERR_CERT_REVOKED Error results from an issue with the SSL on the server end. However, some minor issues on the user end can also trigger this message. Read to find out how to fix it!

SSL certificates serve as the protective armor for websites. With an SSL certificate installed on a website’s server, users can be sure the site is safe.

These certificates build reputation, boost revenue, and offer a site seal to the website. However, they also come with errors on the side of countless benefits. One of the most common errors is NET::ERR_CERT_REVOKED_Certificate Error.

Many of you might have witnessed this error, while others might not. The core issue for this error relates to using an SSL certificate. There can be some issues with the SSL certificate installed on the server, or it can be something on the user’s side.

What is the NET::ERR_CERT_REVOKED_Certificate Error?

You will never know where a cyberattack may come from on the web and compromise your PC. Therefore, using SSL/TLS certificates has become critical for website owners.

These certificates establish a secure connection by encrypting conversations between the user browser and the website server.

User information, such as search queries, user IDs, and passwords, must be encrypted as a prime requirement.

What are the Reasons for this?

The key reasons for the error are either the absence of an SSL/TLS certificate or its revocation by the certificate authority.

But these are not the sole reasons for it. There can be many other potential causes. Here are some of them!

1. A DNS (Domain Name Server) or network issue can trigger this error.
2. The site owner could have requested that the SSL certificate be revoked.
3. Compromised SSL certificate keys can be the culprits.
4. The CA might find that the certificate is issued to the wrong site.

Now, all the listed causes are the site owner’s issues. You have nothing to do with it. In this case, you can contact the site owner to fix the issue. You can send the screenshot of the error and the web address you are trying to access.

Now, it is likely that the issue can be from the site owner’s side. However, it may not always be accurate. There is a minor possibility that it can be from your end, too. As hinted above, the NET::ERR_CERT_REVOKED Error can be due to irregularities from the user’s end. We will see why the error might pop up due to your mistake in the following sections.

How does the NET::ERR_CERT_REVOKED Error look in Different Browsers?

This issue happens on almost all commonly used browsers, whether it is Google Chrome, Firefox, or any other. But the way it looks may vary a little, depending on the browser.

Mozilla Firefox Triggers This Error as Secure Connection Failed

If you use Mozilla Firefox, you will see a dialog box with the message, “Secure connection failed.”

Google Chrome Triggers This Error as Your Connection is Not Private

Google Chrome will pop up a dialog box saying, ”Your connection is not private,” along with additional information.

Internet Explorer (Microsoft Edge) Triggers This Error as This site is not secure.

Unlike us, Internet Explorer fans will see the error box that says, “This site is not secure.”

How to Fix NET::ERR_CERT_REVOKED Error in Chrome, Firefox, and Internet Explorer?

As we have three browsers to analyze for the NET::ERR_CERT_REVOKED Error, let’s begin with Google Chrome.

1. Update Chrome

First, check if the Chrome browser is updated to the latest version. To check, click on the three dots sign on the top right corner of the Google browser, followed by Help and About Google Chrome.

If the page says Google Chrome is up to date, move to the next solution or try after updating the Chrome browser.

2. Clear the browsing data

The cache or browser history might cause the error if the browser is updated. To fix it, try deleting the browsing data.

You can do this by first pressing Ctrl+Shift+Delete. After that, open the time range dropdown and select All Time. Lastly, click on the Clear Browsing Data button.

Try opening the page again; if it doesn’t, move ahead.

3. Disable extensions

They might be the issue if you run multiple extensions on the browser. First, run the site in incognito mode to know if an extension is causing problems. If it runs successfully, some extensions might be the problem.

To find the culprit extensions, disable them individually and try running the web page. When you get the extension, disable it permanently or remove it entirely.

All the extensions are in the Google Chrome settings.

4. Check the Date and Time of the PC

You need to know that SSL certificates come with an expiry date. Therefore, you must keep the date and time of your PC in sync. It may occur if the date and time of your PC are not synced and is ahead of the certificate expiry date.

To do this, right-click the date and time in the bottom right corner and choose the Adjust date/time option. Adjust the date and time manually or let the computer automatically do it.

Check if the error is gone.

5. Disable Firewall and Antivirus Software

If you use any antivirus software, check its settings to see if it is blocking the IP address from connecting. If yes, disable it and check if the issue is fixed.

To fix the error, disable the firewall or remove the IP address from its block list. No matter what you do, if the issue is not fixed, revert the firewall and antivirus to their original settings. If not done, it may attract more errors.

6. Reset Chrome

If none works, try resetting the Google Chrome browser and opening the web address.

These are some basic ways to fix this issue. Other than these, you can also try flushing the DNS, Resetting TCP, or removing the VPN to fix it if it helps.

Fix NET::ERR_CERT_REVOKED error on Mozilla Firefox

For Mozilla Firefox users, there is no permanent solution but a temporary one to fix NET::ERR_CERT_REVOKED error; you need to uncheck the option “Query OCSP responder servers to confirm the current validity of certificates.”

Follow the steps to do it!

1. Tap on the “Hamburger” menu or three parallel lines icon in the top right corner of the browser. Then click on Options.
2. Choose Privacy and Security.
3. Scroll down to the option, “Query OCSP responder servers to confirm the current validity of certificates,” and uncheck it.
4. Reload the page, and it will work.

Fix NET::ERR_CERT_REVOKED Error in Internet Explorer

If you use the Internet Explorer browser on your PC, there is only one sole method to fix it.

You can make the browser settings a way that does not check the list of revoked SSL certificates. Keep in mind that this is a risky step. You will open a website with a revoked SSL certificate; it will be on you if anything goes wrong.

Here are the steps!

1. In the IE browser, tap on the gear icon and then on “Internet Options.”
2. Look for the Advanced Tab and click on it. Move down to the Security section.
3. Look for the “Check for server certificate revocation” option.
4. Uncheck it and click on OK or Apply to save.
5. Restart the computer and check if the error is fixed.

So, these are some ways you can fix the NET::ERR_CERT_REVOKED error on various browsers. Whether you are using a Windows PC or Mac, the methods for both of them are the same.

Here is a unique method that will only work on Mac!

1. Open Keychain Access in your Macbook or other Mac device. You can do it via Spotlight or via the Applications followed by the Utilities path.
2. Access the login keychain.
3. Search for the UTN DATACorp SGC and AddTrust External CA Root key.
4. If these keys exist, delete them.
5. Restart the browser to check if the error is gone.

Conclusion

The NET::ERR_CERT_REVOKED error is not a big deal if it is from your end, as you can resolve it by following some easy-to-implement methods. However, if none of the methods work, it is from the server end, and you need to inform the owner as soon as possible.

Ensure you only access a safe site and revert any changes made to default settings like the firewall and antivirus. If you need a new SSL certificate, you can contact CheapSSLWeb.

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