How to Resolve the “ERR_CONNECTION_RESET” Error?

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Connection Reset Error

Have you encountered the ERR_CONNECTION_RESET error while working on a browser? If affirmative, you must comprehend how troublesome and frustrating it can be. Therefore, this article will explore – “How to fix the ERR_CONNECTION_RESET error?”

But before we dive deeper and explore the top seven methods to fix the error, it would be more reasonable to know – what precisely is this error & why does it pops up in the first place. 


The ERR_CONNECTION_RESET error message pops up when a web browser fails to connect with the target site. When that happens, the connection is – “reset,” i.e., the server is unable to transmit data to the browser.

The ERR_CONNECTION_RESET error can happen for “n” number of reasons, but one of the leading causes is Internet Connectivity (Internet Connection Issues). 

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This error mainly occurs in the Google Chrome browser. However, it can also occur in other popular browsers, like – Mozilla Firefox.

In Firefox, instead of getting the ERR_CONNECTION_RESET warning message, users get the “The connection was reset” error code. Apart from this variation, there is one more variation of the error in discussion, and that is: “ERR_CONNECTION_CLOSED.”

What Causes the ERR_CONNECTION_RESET Error?

Here are some of the most prominent reasons because of which the ERR_CONNECTION_RESET error can pop up:

  • VPN (Virtual Private Network) issues
  • Proxy settings issue
  • Browser cache problem
  • Antivirus or Firewall may be blocking the connection to the server, etc. 

How to Fix the “ERR_CONNECTION_RESET” Error?

You can try the methods listed below to fix the ERR_CONNECTION_RESET error. Commence with the foremost method, and if it doesn’t work, try using the subsequent one. 

  • Method 1: Ensure that the Website is Functioning Properly
  • Method 2: Clear Browser Cache
  • Method 3: Disconnect Virtual Private Network
  • Method 4: Reboot Network Device
  • Method 5: Update Browser
  • Method 6: Disable Antivirus & Firewall Temporarily
  • Method 7: Turn off Proxy Server Access
  • Method 8: Reset TCP/IP Settings

Let’s explore each method in-depth. 

Method 1: Ensure that the Website is Functioning Properly

Usually, ERR_CONNECTION_RESET is a – client-side error. But occasionally, it can pop up because of issues on the website itself. To verify whether the error is popping up because of the issue on the website or your device, inspect whether the website is accessible to other users or not.

Apart from that, you can also utilize online website server checkers like Website Planet’s Is It Down Right Now? tool to verify the website’s status globally. If it’s down, wait until its administrators fix the issue. But, if you are the website owner on which the error is popping up, get in touch with your hosting provider regarding server downtime.

Method 2: Clear Browser Cache

Popular browsers like – Google Chrome, Mozilla Firefox, Safari, etc., store data in their cache to boost page loading speed and provide a personalized web experience. But, outdated cache information can lead to connectivity issues, such as the one in the discussion.  

Follow the steps mentioned below to clear the browser cache:

  • Open a fresh tab in Chrome.
  • Click on Customize and control Google Chrome icon (three vertical dots).
  • From the list, select More Tools, and click Clear browsing data.
  • Select the Time range from the list in the Clear browsing data dialog box.
  • Check the checkbox before the Browsing history option.
  • Check the checkbox in front of the Cookies and other site data option.
  • Check the checkbox in front of the Cached images and files option.
  • Click Clear data.

Method 3: Disconnect Virtual Private Network

While VPNs provide privacy and accessibility benefits, they can also give rise to several network connection issues, such as the ERR_CONNECTION_RESET error. To fix the error, momentarily disconnect this and then re-access the website.

Follow the steps mentioned below to disconnect the virtual private network:

  • Click Search, placed on the taskbar. 
  • Type VPN Settings.
  • Press Enter.
  • On the right of the VPN name, click Disconnect.
  • Click Confirm

Method 4: Reboot Network Device

Sometimes, issues like the ERR_CONNECTION_RESET error can be resolved simply by rebooting the network device, such as a router. 

Follow the steps mentioned below to reboot your network device or router:

  • Locate your router’s power cable that plugs into the wall outlet.
  • Unplug it for 1030 seconds.
  • Plug it back.
  • Try accessing the website again.

Method 5: Update Browser

If you are using an older version of browser, then it might be the reason because of which you are facing the error in discussion while browsing the Internet. To resolve it, update your browser.

Follow the steps mentioned below to update your browser:

  • Open a fresh tab in Chrome.
  • Click on Customize and control Google Chrome icon (three vertical dots).
  • From the list, select Help, and click About Google Chrome.
  • The update will start automatically. It will only happen if you are not using the – latest version.

Method 6: Disable Antivirus & Firewall Temporarily

Occasionally, antivirus and firewall programs mistakenly flag safe websites as threats. Disabling them temporarily can assist in determining if they are causing the error.

Follow the steps mentioned below to turn off the firewall:

  • Click Search, placed on the taskbar.
  • Type Windows Defender Firewall and press Enter.
  • Click the Turn Windows Defender Firewall on or off option in the left pane.
  • Under the Private network settings section, check the checkbox before the Turn off Windows Defender Firewall (not recommended) option.
  • Check the checkbox before the Turn off Windows Defender Firewall (not recommended) option.
  • Click OK.

Follow the steps mentioned below to turn off the antivirus:

  • Click Search, placed on the taskbar.
  • Type Windows Security and press Enter.
  • Click the Virus & threat protection option in the left pane.
  • Click the Manage settings option in the right pane under the Virus & threat protection settings section.
  • Under the Real-time protection section, use the toggle switch to deactivate it.
  • Click Yes in the User Account Control window.

Method 7: Turn off Proxy Server Access

Proxies mask your IP address to protect your web privacy, but they can sometimes experience dead servers or overloading issues. So, if you utilize a proxy, turn it off. And re-access the site. 

Follow the steps mentioned below to turn off proxy server access:

  • Click Search, placed on the taskbar. 
  • Type Control Panel and press Enter
  • The Control Panel window will appear. 
  • Under the Adjust your computer’s settings section, click Network and Internet
  • The Network and Internet window will open. 
  • Click Internet Options
  • The Internet Properties window will appear. 
  • In the Internet Properties window, click the Connections tab. 
  • Under the Local Area Network (LAN) settings section, click the LAN settings button. 
  • The Local Area Network (LAN) Settings window will appear. 
  • In the the Local Area Network (LAN) Settings window, in the Proxy server section, check the checkbox in front of the Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections) option. 
  • Verify that the checkbox in front of the Automatically detect settings option is checked.
  • Click OK

Method 8: Reset TCP/IP Settings

Resetting the TCP/IP setting will restore network settings to default, resolving any misconfigurations affecting internet connectivity. Follow the steps mentioned below to reset TCP/IP settings:

  • Click Search, placed on the taskbar.
  • Type CMD and select Run as administrator.
  • The Command Prompt window will appear.
  • In the Command Prompt window, type the following commands and press Enter after typing each command:
    • netsh int ip reset c:resetlog.txt
    • ipconfig /flushdns
    • ipconfig /registerdns
    • ipconfig /release
    • ipconfig /renew
  • Restart the system

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Janki Mehta

Janki Mehta

Janki Mehta is a Cyber-Security Enthusiast who constantly updates herself with new advancements in the Web/Cyber Security niche. Along with theoretical knowledge, she also implements her practical expertise in day-to-day tasks and helps others to protect themselves from threats.

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